EUROPEAN INSTITUTIONS
COMPUTER RESOURCES INTERNATIONAL

Providing the technologies that European decision-makers need

CRI Group looks back on a well-established track record of providing ICT solutions and iGovernment services to the European Institutions and other international organisations. This activity is spearheaded by the group’s subsidiaries, Computer Resources International (Luxembourg) S.A. and Computer Resources International (Belgium) S.P.R.L.

Our presence in these two countries allows us to always be close to our customers thereby serving them even better. The members of the CRI Group family share a common passion and are committed to the fulfilment of your needs, delivering innovative and quality solutions.

CRI Group has been serving its European customer base for close to 30 years. Our long-standing presence has resulted in thorough knowledge of the market, both in terms of selecting the right people for a mission and of coordinating their performance in accordance with local legislation and culture.

CRI’s institutional market expertise gives it an edge when it comes to combining the heterogeneity of different technical environments with the pre-existing modus operandi of EU Institutions or aligning the needs of the European market with the diverse cultural characteristics of our customers — 27 Member States and 24 official languages. In fact, CRI mirrors this multicultural environment internally: our highly skilled consultants are recruited from a variety of cultural backgrounds.

CRI has acquired a leading position in the European institutions as a European supplier of quality solutions and a trusted partner of the main players. Indeed, our long presence in the market combined with our highly skilled employees, industry-leading methodologies and vast experience has made us a key player. Our well-established collaborations are built on the basis of complementary skills that maximise our value to our customers.

Although CRI’s presence in the European institutions is well established, we also work with other international organisations, such as NATO or UNICEF. As international organisations strive to take advantage of new or emerging ICT trends by integrating them into their operational environment, significant challenges arise. CRI is in a unique position to support its customers throughout this process because it combines multiple characteristics:

  • a thorough understanding of the institutions’ existing environment and future expectations
  • an excellent overview and knowledge of new technological trends
  • a local presence in several European countries
  • proximity to most European institutions
  • an extensive expertise in multiple delivery models, from IT resourcing to managed services

The innovative use of ICT applications is rapidly becoming the cornerstone of modern public policy in all areas of service, care and control. Beyond individual applications and layers of digitisation, CRI provides high-level management expertise to the European institutions in the implementation of projects aimed at communicating effectively with European citizens and industry, while helping them to set up effective communication channels and information flows within and between its various bodies.

The key areas of smart living, digital inclusion, cybersecurity, eHealth & ageing, open government and citizen sentiment analysis are likely to remain key areas for the provision of government solutions in the foreseeable future. Implemented effectively, the solutions we put forward make it easier, faster and cheaper for citizens, businesses and organisations to do business with governments.

CRI Group is currently implementing the framework contract on helpdesk and other support services for the EURES portal of the European Commission (DG EMPL).

And for the past couple of years CRI has been offering training services (in class and online) to members of the EURES Network in partnership with EY Italy.

CRI continues to build on its strengths in this challenging market in several ways:

  • Successfully complete new projects to add to our well-established track record
  • Monitor and, if possible, influence technological progress within the European institutions
  • Leverage the complementarity of our presence in several countries to support multiple delivery models
  • Maintain a thorough understanding of the institutional modus operandi, from adopted standards to security clearance requirements (e.g. NATO, EU) and proactively integrate them
  • Combine technical know-how with an understanding of the multicultural characteristics and specific business needs of the public sector

International Organizations

  • Maintain and develop the technical and methodological skills of our employees by combining proven HR methodologies and solid knowledge development practices
  • Explore new opportunities for meaningful collaboration
  • Inspire and maintain a European culture and spirit among our staff