MANAGED ICT SERVICES

Organizations are increasingly turning to managed technology services.

CRI Group, in the last 18 years, has acquired a vast expertise on mobile and fixed networks covering both the Telecoms and the IT domains.

Converged infrastructure, virtualization, IT platforms – not only for the technical, but also for the marketing, as well as the financial domain – and Telecom components are becoming increasingly complex to manage and maintain in a proper working condition under a justifiable cost.

PROVIDING THE RIGHT SOLUTIONS & THE RIGHT RESOURCES AT THE RIGHT TIME

We assume responsibility for providing technical expertise, service consistency and flexibility across multiple vendors, technologies and geographies.

We ensure, under various SLA structures, the use of services that fit seamlessly and effectively to your technology ecosystem.

We proactively maintain the technology objects under management while we extend our portfolio to operational managed services.

We provide the skills and processes to achieve cost savings and KPI fulfillment.

We understand the full spectrum of MNOs and Banking business so we can offer improved efficiency into your network management.

SAMPLE MANAGED ICT SERVICES

01.

Multivendor support

02.

Network field maintenance

03.

NOC support

04.

CRM, Data Warehouse

05.

VAS Platforms

06.

Call Centers / IVRs

07.

Printing outsourcing

08.

Desktop management



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